Frequently Asked Questions
How do you ensure my property is safe when I give you access to my home?
"Every team member is vetted through multiple reference checks and is background checked.
When a Concierge team member is visiting your home, you receive a notification of their arrival, the tasks they complete while there, and their departure. We track our team members via GPS to know when they visit your home."
Does KPort Concierge insure its business and workers?
"We are bonded, hold liability insurance, as well as workers' compensation insurance."
What does it cost?
"Each home owner's needs are unique. We have a series of home concierge packages and individual service prices we will share with you once we connect to discuss your needs."
How fast can I get a quote?
"We will contact you within one business day to understand your property needs and give you a quote either on the spot or the following business day."
What forms of payment do you accept?
"We accept checks, made out to KPort Concierge or ACH, which can be paid online from our digital invoice."
Are you a property management company?
"We do what property management companies do, and then some. We rent out properties on behalf of our clients. We help our clients prepare for their renters and with our clients' approval, we help their renters directly with any particular needs they have."